Difference between revisions of "Tech Support Knowledge base"

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When you have an issue with your classroom computer, laptop, internet connection, or any RSU1 supported software or network service, please check here. Oftentimes, your request has been asked by a colleague.
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== How to use this Wiki ==
 
Before e-mailing or calling the [mailto:helpdesk@rsu1.org HelpDesk], please review this wiki for a possible solution to your technology related issue.  
 
Many times, a colleague has had a similar issue. This space will be a repository for all HelpDesk requests and solutions.
 
== General Tech Support<br>  ==
 
== Creating Websites  ==
 
*
==== Blogs <br> ====
 
*All staff members have access to RSU1's blogging server and software.<br>
*Go to: [http://blogs.rsu1.org/ http://blogs.rsu1.org/]<br>
*Log in with your username (&lt;firstinitial&gt;&lt;lastname&gt;) and Novell password.<br>
*Follow the prompts to create your blog. <br>
 
 
 
=== Wiki<br> ===
 
 
 
=== Moodle ===
 
 
 
=== Joomla ===
 
*Joomla is a free and open source Web Content Management System. RSU1 is in the process of moving all school websites to Joomla. If you would like to use Joomla to create your own classroom website, contact HelpDesk.
 
 
 
=== HTML ===
 
*All staff members have access to a webserver to host a traditonal HTML&nbsp;website. If you would like to create an HTML&nbsp;website by hand, contact the HelpDesk.
 
<br>
 
 
 
== Desktops and Laptops<br>  ==
 
== Infinite Campus  ==
 
All Infinite Campus related issues that have been reported and answered can be found in Moodle [http://moodle.rsu1.org/mod/forum/view.php?id=1997 HERE].
 
== Network and Internet  ==
 
== MLTI  ==
 
=== Teacher MacBooks ===
 
=== Student MacBooks  ===
 
*HelpDesk - All Student MLTI&nbsp;MacBook issues should be reported to the Student HelpDesk in Room 419 at BRCTC.
 
*Printing - All students will utilize the printing services in RM&nbsp;10 at Morse High School. Studnet-1 and Student-2 will be available for printing at all times. Students must report to RM&nbsp;10 after printing to pick up their print job.
 
== Printing  ==
 
== Backing Up/Saving your Files  ==
 
== Usernames and Passwords  ==

Latest revision as of 03:14, 9 May 2011

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